Privacy Policy

SMS Privacy Policy

SMS Consent Communication
The information as phone numbers obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.

Types of SMS Communications
If you have consented to receive text messages from Begin Counseling, you may receive messages related to the following:
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• Follow-up messages
• Assist customers in onboarding
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Example: "Hello, this is Begin Counseling. We received your contact form and sent you an email with steps to access your client portal. Please log in to your client portal to complete the pending documents to proceed with our intake process. Please let us know if you have any questions. You can reply STOP to opt out of SMS messaging from Begin Counseling at any time."

Message Frequency
Message frequency may vary depending on the type of communication. For example, you may receive up to 3 SMS messages per week related to your appointments and billing.

Potential Fees for SMS Messaging
Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.

Opt-In Method
You may opt-in to receive SMS messages from Begin Counseling by submitting an online form.
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Opt-Out Method
You can opt out of receiving SMS messages at any time. To do so, simply reply "STOP" to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list.

Help
If you are experiencing any issues, you can reply with the keyword HELP. Or, you can get help directly from us begincounseling.com or call us at (304) 278-4433.

Additional Options:
If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our forms.

Standard Messaging Disclosures

Message and data rates may apply.
You can opt-out at any time by texting "STOP."
For assistance, text "HELP" or visit our Privacy Policy and Terms and Conditions pages.
Message frequency may vary